At Kulmen Group, we believe that two key factors stand out for us, the first is that we are a truly independent freight forwarder and the second is that our reputation is important to us. Both of these facts mean that we are able to offer our clients a level of service that few forwarders cannot match.
We believe that our customers are the only reason for our existence. A statement which at first sight seems obvious, but have you ever had to spend time on the telephone, trying to speak to an airline or freight agent ?
You eventually get someone, only to find that he or she is either unable to help you or hasn’t a clue what you are talking about ? Our customers never suffer from such experiences because our entire operation is geared towards fast responses and on-time delivery.